What server do we use?
We use a powerful AlmaLinux server running the popular cPanel hosting software.
Backups
Backups are taken every 6 hours (28 copies retained), so you can be brave with your changes and know that we can roll your website back without you losing days of work.
Weekly and monthly backups retain 4 copies each as well, just in case.
Reliability
We monitor each website individually once a day, but as an option we can monitor it every five minutes. This means any major code errors on the website caused by automatic updates or by manual code changes will be picked up very fast.
We have an uptime rate of 99.999%.
You can check the status of our services on our status website: https://www.njpcstatus.co.uk/.
The history of the status data can be found here: https://stats.notjustpcs.co.uk/
These two services are partially powered by our monitoring service, which will sound an alarm on all of our devices in the event of a serious problem on the server. We will then deal with that right away.
Managed Hosting
We offer managed hosting. Which means your client can just raise a ticket with us, and we’ll help them out with anything that needs doing if they’d like. So we can sort out any issues that they have promptly. Although the server is managed by us completely, we can grant a far higher level of access to your client than most providers can, if required.
Pricing
We think our prices are very competitive, please contact us to discuss your needs and see if you agree.